Arctic Issue Tracker

Key features include: a simple interface, advanced sorting and filtering, group based project permissions, custom fields, e-mail notifications and language support.

Arctic is written in PHP, will run on almost any platform and has both limited and full licenses. A hosted version is also available if you do not wish to manage the hosting and general maintenance yourself.


LIVE DEMO:
frontend (Login: user / demo)
backend (Login: admin / demo)

Arctic is designed to allow you to focus on resolving issues without having to deal with a complex interface or unnecessary features. Written in PHP with MySQL, Arctic is compatible with almost any operating system and web server.

Key Features

• Simple Interface
  Based around XHTML templates for easy customisation, the interface provides you with all the information about each issue in an easy to read format. Careful use of of AJAX allows fast loading of data without the need for page refreshed with rollback capabilities if JavaScript is disabled.
• Advanced Sorting and Filtering
  Set exactly which issues to display on your issue list by using the filters, data column selection and sorting functionality.
• Group Based Project Permissions
  Set up multiple projects with multiple developers assigned to specific projects through group based permissions.
• Custom Fields
  Extend the default data collection abilities by including custom fields of a number of different field types (drop list, text field, check box, URL etc) and then display them on the standard issue list in the order you want.
• E-Mail Notification
  Control e-mail notification of new issues, updates, etc through plain text templates and subscribe to updates for specific issues.
• Multi-Language Support
  Install multiple language packs and allow users to choose which language they wish to use.
• API
  Insert and manage issues in the system externally from the Arctic interface by making use of the Arctic API (documentation here).
• Importers
  If you are using an existing tracker, importers are available for Flyspray and Mantis so you can use Arctic without losing any existing data.
• Technical Support
  Full support is provided through the customer forums and e-mail for license holders. Detailed documentation is also available.

Advanced Features

Especially for developers, the majority of the Arctic source code is viewable for modification and adaptation - only 5 files are encoded for licensing. The application has been designed around an object orientated MVC style kernel, developed in house. The entire application has also been security audited by Gulftech Research and Development to drastically reduce the chance of security vulnerabilities appearing in the product.

Home Page

Issue List

From the index you can see all of the issues currently in the system, and when logged in, all the issues currently assigned to you. These can be filtered by project and by open/closed status...

...or by using the advanced filtering and sorting functionality based upon the columns you choose to display.

Viewing an Issue

When viewing issues, standard information is shown in a small table at the top, with the most important details - description and comments - shown as the main content. You can subscribe to updates for individual issues and manage them from your user control panel.

Roadmap

See which issues are targetted for closure in a specific version of your project and how many of those have been completed from the roadmap.

Changelog

Provide a changelog of issues that were resolved in a specific version of your project from the changelog view.

Issue Comments

Comments are added instantly as soon as you click the the Add button so that no page refresh is needed. This makes it quick and easy to add a note to an issue. Guests can post comments too or you can only allow logged in members to do so.

Issue History

The history keeps track of changes made to the issue, by whom, and when. Every action is logged and displayed when viewing the issue, under a collapsable header.

Custom Fields

Extend the default data collection abilities to obtain and store any information you need for your issues. Custom fields are added to the table as if they were default fields.

Use of AJAX

To speed up loading of data and to avoid some page refreshes, AJAX is used if the user has JavaScript available. If not, then Arctic is still usable with alternative pages taking the place of the JS automatically.

Franselia and Joe
We were impressed with your software (Dater Pro).

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